Ongoing high latency affecting Analytics dashboards

Incident Report for QA Platform

Resolved

Resolved: The issue affecting Analytics dashboard performance has been resolved. Dashboards are fully operational, and performance has returned to normal. We will continue to monitor to ensure stability.
Posted Jun 30, 2025 - 06:25 PDT

Update

Update: We are continuing to investigate the issue impacting Analytics dashboard performance. While the dashboards remain accessible, users may still experience intermittent slowness. We are working with our third-party provider to identify and resolve the root cause.
Posted Jun 26, 2025 - 08:52 PDT

Update

The Analytics dashboards are currently functional, though users may continue to experience slower-than-usual performance. We are still investigating the root cause in collaboration with the third-party provider and will share additional updates as we learn more.
Posted Jun 13, 2025 - 02:39 PDT

Investigating

We are experiencing ongoing high latency affecting Analytics dashboards due to an issue with a third-party provider. This has been occurring for the past three days and may result in either significantly longer loading times or temporary unavailability of the component for some users.
We are actively monitoring the situation and working with the provider to resolve it. Further updates will be provided as they become available.
Posted Jun 11, 2025 - 05:53 PDT
This incident affected: Management Dashboard.